ShftFwd is a warehouse and fulfilment service for e-commerce brands. Their focus is on making sure that products arrive with their customer on time, on budget and on brand.
Their sister company, Reckless, is a leading digital marketing agency that works with brands across Europe to increase sales and boost customer retention. They frequently saw that the customer experience takes a downward turn once the customer completes the purchase and they invested in creating ShftFwd to help solve the problem of fulfilment that doesn’t seem to take the customer experience into account.
Their new warehouse on Sealand Rd will help ShftFwd serve more clients at a time when e-commerce brands are experiencing a massive boom in activity.